Delivery Service

BF Beds has built it’s reputation over the last 5 years on our efficient, flexible delivery service.

Ultimately our goal is to ensure that you get a product you love and a service to suit you. If you have any questions then please do not hesitate to call us on 0113 203 8231 and we will be happy to help.

All delivery services are subject to availability.

Shipping Zones

We will do our best to work around you with regards to delivery times. However there are lots of factors that can effect delivery times such as traffic and adverse weather. We ultimately cannot be help responsible for any delays due to factors beyond our control.

If we are delivering a bed to a room in your house you must ensure that the path to the room is clear of all valuable and breakable items. We will not be help responsible for damage to items left in the way of our delivery team. This includes items of furniture and any wall hanging ornaments or pictures.

The usual lead time for deliveries is between 2-5 working days depending on goods and location. We do hold some stock at the showroom so by all means give us a call and we may have certain items available for same day delivery.

Leeds & Surrounding Areas

Delivery to Leeds and surrounding areas is free with no minimum order. We class Leeds and surrounding areas as the following postcodes:

All Leeds postcodes
Bradford BD1-20
All Wakefield postcodes
All Halifax postcodes
All Huddersfield postcodes
Harrogate – HG1, HG3 & HG5

In Leeds and Surrounding Areas we offer the following delivery options:

Pick up from store – FREE

Standard one man service – FREE

A one man delivery service to your front door. Available Monday – Saturday.

Bronze (A/B) one or two man service – £20

Bronze A: Removal of one old bed / mattress (one man, available mon – sat)

Bronze B: 2 men to take your new bed / mattress to the room of your choice (Wednesdays only)

Silver (A/B) two man service – £30 (Wednesdays only)

Silver A: 2 men to take your new bed / mattress to the room of your choice and install your bed (divans only) OR Silver B: 2 men to take your new bed / mattress to the room of your choice and remove your old bed / mattress.

Gold two man service – £40 (Wednesdays only)

2 men to take your new bed / mattress to the room of your choice, install your bed (divans only) and remove your old bed / mattress.

Outside Of Leeds

Anywhere outside of Leeds and surrounding areas is subject to a £150 minimum order for free delivery. In addition to this the following locations are subject to a £30.00 surcharge from our carrier:

The Scottish Highlands – AB1-AB9, AB14, AB21-AB23, AB30-AB45, AB51-AB56, IV1-IV56, KW1-KW14, KA27-KA28, PA20-PA39, PH11-PH40, FK19-FK21

Northern Ireland – All BT postcodes

Isle Of Man / Scottish Offshore Islands – IM1-IM9, all HS postcodes, IV55–IV56, KA27-KA28,KW15-KW17, PA41-PA49,PA60-PA61,PA62-PA78,PH41,PH42,PH43,PH44, all ZE postcodes

Channel Islands – all JE & GY postcodes

Isle Of Wight / Scilly Isles – PO31-PO41, TR21-TR25

Outside of Leeds and surrounding areas all deliveries are made by a nationwide carrier and are a one man, to the door of your building service.

All orders placed on this website are subject to our Terms and Conditions

Delivery Terms & Conditions

* Any beds and mattresses to be disposed of must be fully dismantled if required and ready to take from the front door of your property. Please ensure all goods are kept dry as we cannot dispose of any wet mattresses or furniture. The decision of whether the goods to be removed meet these requirements lies with the delivery team and not the manager of the shop.

** Our installation service is for divan beds only. For assembly of flat pack products we use a third party provider. Please call for more information and we will be happy to help. please note – This service is only available in West Yorkshire.

We take great care in ensuring our products are packed to the best standards possible. In very rare circumstances goods in transit can be damaged. When you receive your goods you must inspect them and if there are any signs of damage then you must sign for them as damaged. Failure to sign for damaged goods as damaged will result in BF beds being unable to repair or replace your products as you will not be covered by the insurance.

Please note when ordering multiple items you may receive more than one delivery on separate days depending on which suppliers the products are from. Please call if you are unsure.

This service is available across the whole of West Yorkshire. The Bronze, Silver and Gold services are all carried out by experienced professionals with appropriate insurance cover. By ordering a delivery with BF beds you agree to be bound by the following terms and conditions:

1. A Standard free one man delivery includes delivery of goods to your doorstep only. Due to insurance reasons our one man teams are unable to assist any further than this.
2. We will do our best to work around you with regards to delivery times. However there are lots of factors that can effect delivery times such as traffic and adverse weather. We ultimately cannot be help responsible for any delays due to factors beyond our control.
3. All delivery services are subject to availability.
4. If we are disposing of your old bed then it must be fully disassembled and accessible from the front door of your property. We do not disassemble bed frames as part of this service.
5. If we are delivering a bed to a room in your house you must ensure that the path to the room is clear of all valuable and breakable items. We will not be help responsible for damage to items left in the way of our delivery team. This includes items of furniture and any wall hanging ornaments or pictures.
6. Our Gold service with installation is for divan beds only. This does not include wooden and metal bed frames, sleigh beds, flat pack furniture etc.

Returns & Damages

Once an order has been placed all returns must be made within 14 days of receipt. All returned goods must be in their original packaging unopened and unused. Returns are made at the customers expense. BF Beds can arrange for the collection of returned goods for a one off fee of £49.00 per item which will be deducted from the refunded monies or the customer can arrange their own delivery back to BF Beds. If the goods are damaged when you receive them you can sign for them as damaged or refuse the delivery. If you do not sign for damaged goods as damaged then we are unable to claim for a refund from the carrier. We must be notified of damaged goods within 48 hours. In the unlikely event of damages the goods will be returned to the manufacturer for inspection and monies will be refunded within 21 days from receipt of goods. All cancelled orders will still be subject to a £49 cancellation fee. Under no circumstances can a mattress be returned if it has been opened. This is for hygiene reasons. Your statutory rights are not affected.

In the event that individual parts are missing or damaged please notify us ASAP and we will arrange for replacements to be sent at the earliest convenience.

When you receive your delivery please inspect it thoroughly for any signs of damage as we cannot claim from our courier for damage if you sign for the goods in good order. If there are signs of damage then you must sign the delivery note as damaged goods.

Warranties

All products sold by BF Beds are covered by a 12 month manufactures warranty. This covers manufacturing faults and not wear and tear or damage. If you think your product is defective from it’s intended purpose due to a manufacturing fault at any time during the twelve months after your purchase. Then please contact us for a full refund or a replacement. The manufacturers decision is final. Photos may be required as evidence.

Your Contact Details

In order to gather feedback and stay in touch with our customers. We retain contact details such as your phone number and email address. We may contact you by telephone in the weeks following a purchase as a courtesy to see that your products are up to expectations and if there is anything else we can do to give you the best customer service experience possible. We may also contact you via email with occasional updates and special offers. We will never sell or share your details and you can opt out of these communications at any time. Just let us know and we will remove your details from our database.

Our full Terms & Conditions can be found here