Delivery Service

BF Beds has built it’s reputation over the last 5 years on our efficient, flexible delivery service.

Ultimately our goal is to ensure that you get a product you love and a service to suit you. If you have any questions then please do not hesitate to call us on 0113 203 8231 and we will be happy to help.

All delivery services are subject to availability.

Shipping Zones

Bf Beds Delivery Zones

Map Key

Colour Zone Name Postcodes
Purple Leeds & Surrounding Areas LS*, HD*, WF*, HX*, HG1, HG3, HG5, BD1-BD9, BD1*, BD20
Yellow Outside Leeds & Surrounding Areas The rest of England except for Cornwall, Offshore Islands and the following postcodes: LS*, HD*, WF*, HX*, HG1, HG3, HG5, BD1-BD9, BD1*, BD20.
Blue Please Call Scotland, Wales, Northern Ireland, Offshore Islands and Cornwall please call for shipping prices as we have to get a price from our carrier on a per order basis.
Colour Shipping Cost
Purple FREE delivery on all products.
Yellow £39.99 per item, items over £400 free delivery
Blue Please Call showroom for prices.

We will do our best to work around you with regards to delivery times. However there are lots of factors that can effect delivery times such as traffic and adverse weather. We ultimately cannot be help responsible for any delays due to factors beyond our control.

The usual lead time for deliveries is between 2-5 working days depending on goods and location. Delivery times can be affected by third party carriers, adverse weather or any number of other factors. In the unlikely event that a delivery is delayed for any reason. If your delivery does not arrive on the agreed date the customer must contact BF beds immediately to enable us to make enquiries. We do hold some stock at the showroom so by all means give us a call and we may have certain items available for same day delivery.

Leeds & Surrounding Areas

Delivery to Leeds and surrounding areas is free with no minimum order. We class Leeds and surrounding areas as the following postcodes:

All Leeds postcodes
Bradford BD1-20
All Wakefield postcodes
All Halifax postcodes
All Huddersfield postcodes
Harrogate – HG1, HG3 & HG5

In Leeds and Surrounding Areas we offer the following delivery options:

Pick up from store – FREE

Standard – A one man delivery service to your front door (FREE) Available Monday – Saturday.

Outside Of Leeds & Surrounding Areas

Outside of Leeds and surrounding areas includes the rest of England except for Cornwall and offshore islands. Items over £400 are free and under £400 are subject to a £39.99 carriage fee. For 3 or more items under £400 we may be able to reduce the carriage cost. Please call the showroom for more information.

Other Areas

For Wales, Scotland, Cornwall, Northern Ireland and all offshore islands please ring the showroom for a price. Costs vary and we need to check with our carrier for each order.

All orders placed on this website are subject to our Terms and Conditions.

Removal of old beds and mattresses

BF Beds can remove and dispose of your old beds and mattresses. The cost for this service is £30 for 1 mattress or bed only or £45 for a base and matttress. This is simply to cover the cost we incurr disposing of the goods as it is classed as commercial wate and there is a charge. Old beds will only be removed if already dismantled and downstairs. Please contact BF beds if you would like this service.

Delivery Times

Our delivery times are monday, tuesday, wednesday and friday, 4pm until 10pm.

We take great care in ensuring our products are packed to the best standards possible. In very rare circumstances goods in transit can be damaged. When you receive your goods you must inspect them and if there are any signs of damage then you must sign for them as damaged. Failure to sign for damaged goods as damaged will result in BF beds being unable to repair or replace your products as you will not be covered by the insurance.

Please note when ordering multiple items you may receive more than one delivery on separate days depending on which suppliers the products are from. Please call if you are unsure.

This service is available across the whole of West Yorkshire.

1. A Standard free one man delivery includes delivery of goods to your doorstep only. Due to insurance reasons our one man teams are unable to assist any further than this.

Returns & Damages

Once an order has been placed all returns must be made within 30 days of receipt. All returned goods must be in their original packaging unopened and unused. Returns are made at the customers expense of £49 per item. Under no circumstances can a mattress be returned if it has been opened. This is for hygiene reasons. If the mattress is faulty you can make a claim under the 12 month warranty as detailed below. Your statutory rights are not affected.

If the goods are damaged when you receive them you can sign for them as damaged or refuse the delivery. If you do not sign for damaged goods as damaged then we are unable to claim for a refund from the carrier. We must be notified of damaged goods within 48 hours. In the unlikely event of damages the goods will be returned to the manufacturer for inspection and monies will be refunded within 21 days from receipt of goods. All cancelled orders will still be subject to a £49 cancellation admin fee. When you receive your delivery please inspect it thoroughly for any signs of damage as we cannot claim from our courier for damage if you sign for the goods in good order. If there are signs of damage then you must sign the delivery note as damaged goods.

In the event that individual parts are missing or damaged please notify us ASAP and we will arrange for replacements to be sent at the earliest convenience.

Warranties

All products sold by BF Beds are covered by a 12 month manufactures warranty. This covers manufacturing faults and not wear and tear or damage. If you think your product is defective from it’s intended purpose due to a manufacturing fault at any time during the twelve months after your purchase. Then please contact us for a replacement or repair. The manufacturers decision is final. Photos may be required as evidence. We do not call out to homes to inspect goods.

Your Contact Details

In order to gather feedback and stay in touch with our customers. We retain contact details such as your phone number and email address. We may contact you by telephone in the weeks following a purchase as a courtesy to see that your products are up to expectations and if there is anything else we can do to give you the best customer service experience possible. We may also contact you via email with occasional updates and special offers. We will never sell or share your details and you can opt out of these communications at any time. Just let us know and we will remove your details from our database.

Our full Terms & Conditions can be found here

These terms and conditions are subject to change